Shipping & Delivery Notes

Shipping Information

When placing your order we go by SHIP DATES. Because we are shipping perishable items we only ship on Monday  for a delivery by Thursday, Friday or Saturday (2 to 3 business days) See Delivery Times Map for exact delivery date. Do not count weekend days as ship days.

HOLIDAY SHIPPING

Shipping Dates for NOVEMBER and DECEMBER because of the extreme residential volume due to Covid 19, PLEASE SHIP EARLY. When placing your order we offer a MONDAY ship date. All orders will ship Monday or Tuesday for delivery Thursday, Friday or Saturday. Our Holiday Hams are flash frozen upon arrival keep frozen and allow 2 to 3 days to thaw in the refrigerator. You can follow your FED EX Ground tracking number to see the exact delivery date.

THANKSGIVING DELIVERY: For guaranteed delivery in time for Thanksgiving please ship early by Monday 11/16 for delivery Thursday 11/19, Friday 11/20 or Saturday 11/21. Keep your Holiday ham or turkey frozen and allow 2 days to thaw in refrigerator before serving.

The last day to order for Thanksgiving delivery is Thursday 11/19 by 12 pm CST. Deliveries should be made by Tuesday November 24th or Wednesday November 25th. However we cannot guarantee delivery due to delays regarding inclement weather or excessive shipper volume.

CHRISTMAS DELIVERY: The last day to order for Christmas delivery is Thursday December 17th by 12 pm CST. Deliveries should be made by Wednesday 12/23. Some packages could be delayed one day due to holiday volume therefore your delivery could be on Thursday 12/24.

PLEASE SHIP EARLY, your Holiday Ham is shipped frozen. If you plan on serving your Holiday Ham later, keep frozen and allow 2 to 3 days to thaw in your refrigerator before serving at room temperature.

You can choose which day you want each item to ship when you load it in your shopping cart. (Note, once in your shopping cart you can not change the date unless you delete the item and reorder it with a different date of your choosing.) We ship via FedEx ground with delivery 1-3 business days after shipping. Due to the perishable nature of our products, they are shipped frozen.

We ship from the heartland of America to your doorstep via FedEx ground shipping which is included in our prices. See the map to determine how many days your package will be in transit or check the FedEx official estimate. Note the days calculated for in transit DO NOT include weekends or holidays, or the actual ship date.

Fedex Shipping Map
Fedex Shipping Legend
Shipping estimates for delivery across the nation for non-holiday times. For specific “Holiday Shipping” see below.

Delivery Information

All orders are shipped as “DRIVER RELEASE”. This means the package will be delivered to the recipient address with no signature required. (Except at apartments where a signature is required but may be left in the office.) Packages can be left at any exterior door location. Please be sure to alert the recipient that a perishable gift will be delivered to them. For actual Delivery day click here Delivery Times map to see how many business days after shipping your order will arrive.

Prices Include Shipping

All prices on our web site include applicable taxes, shipping via FedEx ground service and handling for the 48 contiguous states.

No additional charges are applied unless an unusual shipping arrangement or expediting charges apply for rushed shipments.

Serving Instructions

Upon receiving, remove it from the box and outside packaging material leaving it within the heavy-duty freezer bag and gold foil it arrives in. If you do not plan to serve it within the next few days, immediately put it in the freezer, keeping it again in the same foil and freezer wrap packaging. Otherwise put it in the refrigerator and enjoy in the next few days. Remember unless freezing your ham or turkey should be consumed within 7-10 days. For maximum freshness and flavor, your ham or turkey should be used within 45-60 days of freezing. Allow three days to thaw in the refrigerator before serving at room temperature.

Holiday Shipping

Just a reminder we go by SHIP DATES when placing your order, NOT DELIVER DATES. Allow 2 to 3 business days for delivery.

For actual days in transit see Delivery Times map.

Thanksgiving: Place orders by Thursday November 19th 12 pm CST, to avoid expediting charges!

Ship Early by Monday November 16th for guaranteed Thanksgiving delivery by Friday 11/20 or Saturday 11/21. Remember to place you Holiday Hams and Turkey Breasts in your freezer upon receipt and allow 2 to 3 days to thaw in the refrigerator prior to serving.

Ship Thursday November 19th for delivery by Tuesday November 24th or Wednesday November 25th. Shipments will not be guaranteed due to inclement weather delaying the delivery. Please ship early.

Christmas: 

During the month of December we will ship on Mondays and Tuesdays only for guaranteed delivery by Thursday , Friday or Saturday. Note, Saturday deliveries are only available for residential deliveries.

PLEASE SHIP EARLY, by Monday 12/14 for GUARANTEED Christmas delivery of Friday 12/18 or Saturday 12/19. Once you receive your Holiday Ham place it in your freezer and allow 2 day to 3 days to thaw in the refrigerator before serving at room temperature. 

CHRISTMAS DELIVERY: Place your order by Thursday 12/17, 5 pm CST  for delivery by Wednesday 12/23 or Thursday 12/24. We can not guarantee delivery by Christmas due to inclement weather that could alter the delivery date.

New Years:

Shipping for the New Year on Monday 12/28, for delivery by Thursday 12/31.

 

 

Expediting Charges

Should you need to have your order delivered within 2 business days, check the Delivery Times map first to see if 2-Day Airfreight, our “Expedited Shipping” will get it delivered more quickly. If you choose to ship 2-Day Airfreight to insure a more timely delivery than our standard FedEx ground delivery an additional $25 will be charged. This sometimes becomes mandatory if trying to ship the same week as Thanksgiving or sometimes Christmas so plan ahead. Remember our ham and turkeys freeze wonderfully as they are not water injected as some hams are. You can even refreeze leftovers! Expedited shipping can be added at check out.

Addresses

Be sure to provide a complete and current address including apartment or suite numbers and zip codes. We cannot ship to P.O. Boxes, APO or FPO addresses.

Include a telephone number and/or e-mail address for a gift recipient. The e-mail address allows you to alert your recipient that a perishable package has been shipped to them.

Note, Holiday Ham Co. cannot be responsible for incorrect addresses or gift recipients not being home at the time of delivery.

Alaska, Hawaii and International Shipping

Unfortunately, we will not ship outside of the contiguous United States due to the perishable nature of our products. We believe in offering the best possible product; however, we would be unable to guarantee the best quality when shipping over seas.

Packaging

Holiday hams and turkeys are all shipped frozen wrapped in a heavy gold foil and placed in a heavy-duty freezer bag, for your convenience. Upon receipt, this is what would be placed in the refrigerator or freezer depending on when you are serving it.

For shipping, they are then wrapped in a padded insulation sleeve and placed in a Styrofoam cooler and then gift boxed. Instructions and serving tips are included in each package.

Gift Message

Your specific greeting up to 4 lines of 35 characters each will appear on the shipping label. At checkout enter your own personalized message. Note, if no message is inserted a standard message of “From and your name” will be used.

A message of any size may be included if the recipients e-mail address is provided. FedEx will only use any e-mail address provided to send your message and to provide notification of delivery. The message is sent to them on the day it is shipped so that they may anticipate receipt.

Tracking my Shipment

On the day your package is shipped FedEx will e-mail the tracking number of your package to the e-mail address or addresses you provided on your shipping order.

Changes and Cancellations

Changes and cancellations must be received at least 7 days before your shipping date.

Payment

We accept MasterCard, Visa, American Express and Discover when placing your order online.

Payment is due at the time the order is placed.

Privacy Policy

Holiday Ham does not provide any of your information or any gift recipient’s information to any third party except as required for payment and shipping.