Shipping & Delivery Notes
Due to the perishable nature of our products we ship on Mondays and Tuesdays for delivery the same week. Please select from the drop down menu the date you wish to ship. You can estimate your delivery with our Delivery Times map.
Prices Include Shipping
All prices on our web site include applicable taxes, shipping via UPS ground service and handling for the 48 contiguous states.
No additional charges are applied unless an unusual shipping arrangement or expediting charges apply for rushed shipments.
Currently see our "Holiday Shipping" section below.
2013 Holiday Shipping
All orders received through December 26th at 3:00pm CST will ship to deliver by December 30th, although a $15 Expediting Charge will apply to all orders. Just click on Shipment Methods right above Payment Information to choose Expedited Shipping!
Additional orders received by December 27th 3:00pm CST will ship for delivery by December 31st although a $15 Expediting Charge will apply for all states. Just click on Shipment Methods right above Payment information to choose Expedited Shipping!
Normal shipping will resume January 6th, 2014!
Should you need to have your order delivered within 2 days, check the Delivery Times map first to see if 2-Day Airfreight, our "Expedited Shipping" will get it delivered more quickly. If you choose to ship 2-Day Airfreight to insure a more timely delivery than our standard UPS ground delivery an additional $25 will be charged. This sometimes becomes mandatory if trying to ship the same week as Thanksgiving or sometimes Christmas so plan ahead. Remember our ham and turkeys freeze wonderfully as they are not water injected as some hams are. You can even refreeze leftovers! Just click on Shipment Methods right before Payment to choose Expedited Shipping!
Be sure to provide a complete and current address including apartment or suite numbers and zip codes. We cannot ship to P.O. Boxes, APO or FPO addresses.
Include a telephone number and/or e-mail address for a gift recipient. The e-mail address allows you to alert your recipient that a perishable package has been shipped to them.
Note, Holiday Ham Co. cannot be responsible for incorrect addresses or gift recipients not being home at the time of delivery.
We will ship to Alaska and Hawaii for an additional $35 due to the high shipping charges. All shipments will go out on a Monday and should be received on Friday. Note no shipping to Alaska or Hawaii can be done the week of Thanksgiving so plan ahead!
Holiday hams and turkeys are all shipped frozen wrapped in a heavy gold foil and placed in a heavy-duty freezer bag, for your convenience. Upon receipt, this is what would be placed in the refrigerator or freezer depending on when you are serving it.
For shipping, they are then wrapped in a padded insulation sleeve and placed in a Styrofoam cooler and then gift boxed. Instructions and serving tips are included in each package.
Your specific greeting up to 4 lines of 35 characters each will appear on the shipping label. Just choose "Edit Gift Options" on the righthand sidebar during the checkout process to enter your own personalized message. Note, if no message is inserted a standard message of "From and your name" will be used.
A message of any size may be included if the recipients e-mail address is provided. UPS will only use any e-mail address provided to send your message and to provide notification of delivery. The message is sent to them on the day it is shipped so that they may anticipate receipt.
Tracking my Shipment
On the day your package is shipped UPS will e-mail the tracking number of your package to the e-mail address or addresses you provided on your shipping order.
Changes and Cancellations
Changes and cancellations must be received at least 7 days before your shipping date.
We accept MasterCard, Visa, American Express and Discover when placing your order online.
Payment is due at the time the order is placed.
A shipping order may also be mailed to us with a check, money order or gift certificate. Click here to print the order form.
Holiday Ham does not provide any of your information or any gift recipient’s information to any third party except as required for payment and shipping.