Shipping & Delivery Notes
Due to the perishable nature of our products we ship on Mondays and Tuesdays for delivery the same week. Please select from the drop down menu the date you wish to ship. You can estimate your delivery with our Delivery Times map.
Prices Include Shipping
All prices on our web site include applicable taxes, shipping via UPS ground service and handling for the 48 contiguous states.
No additional charges are applied unless an unusual shipping arrangement or expediting charges apply for rushed shipments.
Shipping days are generally Monday and Tuesdays so that our products do not sit in a warehouse over the weekend. You can choose which day you want each item to ship when you load it in your shopping cart. (Note, once in your shopping cart you can not change the date unless you delete the item and reorder it with a different date of your choosing.) We ship via UPS ground with delivery 1-3 days after shipping. Due to the perishable nature of our products, they are shipped frozen.
All orders are shipped as "DRIVER RELEASE". This means the package will be delivered to the recipient address with no signature required. (Except at apartments where a signature is required but may be left in the office.) Packages can be left at any exterior door location. Please be sure to alert the recipient that a perishable gift will be delivered to them. For Delivery Times click here to see how many days after shipping your order will arrive. Upon receiving, remove it from the box and outside packaging material leaving it within the heavy-duty freezer bag and gold foil it arrives in. If you do not plan to serve it within 5 days, immediately put it in the freezer, keeping it again in the same foil and freezer wrap packaging. Otherwise put it in the refrigerator and enjoy in the next few days. Remember unless freezing your ham or turkey should be consumed within 7-10 days. For maximum freshness and flavor, your ham or turkey should be used within 45-60 days of freezing. Allow three days to thaw in the refrigerator before serving at room temperature. For specific "Holiday Shipping" see below.
2014 Holiday Shipping
Ship by November 24th- before 3pm CST: Our regular pricing includes ground delivery (2-3 days). As the Delivery Times Map shows the following states require Expedited 2-Day Air Shipping for delivery by the end of day on Wednesday, Nov 27th to enjoy for your Thanksgiving- AZ, CA, CT, FL, ID, MA, ME, MT, NC, NH, NJ, NV, NY, RI, UT, OR, VA, VT, WA, WV, and WY.
Expedited Delivery Charge is $25. Just click on Shipment Methods at the right bottom of the Shipping Method page to choose Expedited Shipping! (It's the page before payment.)
Shipping to any state not listed above can ship at our regular listed pricing no expedited charges required.
After 3pm CST November 24th we may still be able to accommodate your order by overnight delivery, please call toll free 1-877-877-4267 for specific pricing and shipping instructions.
Ship December 8th to 16th: We always recommend shipping early during the holidays. First, if it is a gift, the recipient will be able to plan on whether they want to use it for Christmas or another holiday get-together. Secondly, we guarantee delivery for Christmas to the address you provide. Should the carrier for any reason not get it there, we can reship it in a timely manner. Orders must be received by 3 pm December 16th.
Last Minute December 19th: We will ship all Christmas orders received by 3 pm on Dec 19th in time for Christmas deiveries of December 23rd & 24th as usual with no additional shipping charges. However we cannot be responsible for delays in delivery due to inclement weather for these last minute shipments.
New Years Eve:
December 17th or 19th: As New Years falls in the middle of the week we suggest shipping December 17th or 19th to avoid any expediting charges.
December 26th by 3 PM: We will ship for delivery on December 30th although a $25 expdeiting charge for airfreight to AZ, CA, CT, FL, ID, MA, ME, MT, NC, NH, NH, NJ, NV, NY, RI, UT, OR, VA, WA, WV and WY may be charged based on the delivery zip code. (See the green areas of our Delivery Times map.) Just click on "Shipment Methods" right above "Payment Information" to choose "Expedited Shipping"!
Should you need to have your order delivered within 2 days, check the Delivery Times map first to see if 2-Day Airfreight, our "Expedited Shipping" will get it delivered more quickly. If you choose to ship 2-Day Airfreight to insure a more timely delivery than our standard UPS ground delivery an additional $25 will be charged. This sometimes becomes mandatory if trying to ship the same week as Thanksgiving or sometimes Christmas so plan ahead. Remember our ham and turkeys freeze wonderfully as they are not water injected as some hams are. You can even refreeze leftovers! Just click on Shipment Methods right before Payment to choose Expedited Shipping!
Be sure to provide a complete and current address including apartment or suite numbers and zip codes. We cannot ship to P.O. Boxes, APO or FPO addresses.
Include a telephone number and/or e-mail address for a gift recipient. The e-mail address allows you to alert your recipient that a perishable package has been shipped to them.
Note, Holiday Ham Co. cannot be responsible for incorrect addresses or gift recipients not being home at the time of delivery.
We will ship to Alaska and Hawaii for an additional $35 due to the high shipping charges. All shipments will go out on a Monday and should be received on Friday. Note no shipping to Alaska or Hawaii can be done the week of Thanksgiving so plan ahead!
Holiday hams and turkeys are all shipped frozen wrapped in a heavy gold foil and placed in a heavy-duty freezer bag, for your convenience. Upon receipt, this is what would be placed in the refrigerator or freezer depending on when you are serving it.
For shipping, they are then wrapped in a padded insulation sleeve and placed in a Styrofoam cooler and then gift boxed. Instructions and serving tips are included in each package.
Your specific greeting up to 4 lines of 35 characters each will appear on the shipping label. Just choose "Edit Gift Options" on the righthand sidebar during the checkout process to enter your own personalized message. Note, if no message is inserted a standard message of "From and your name" will be used.
A message of any size may be included if the recipients e-mail address is provided. UPS will only use any e-mail address provided to send your message and to provide notification of delivery. The message is sent to them on the day it is shipped so that they may anticipate receipt.
Tracking my Shipment
On the day your package is shipped UPS will e-mail the tracking number of your package to the e-mail address or addresses you provided on your shipping order.
Changes and Cancellations
Changes and cancellations must be received at least 7 days before your shipping date.
We accept MasterCard, Visa, American Express and Discover when placing your order online.
Payment is due at the time the order is placed.
A shipping order may also be mailed to us with a check, money order or gift certificate. Click here to print the order form.
Holiday Ham does not provide any of your information or any gift recipient’s information to any third party except as required for payment and shipping.